The trading experience offers the best of both worlds. An advanced trading platform with TradingView charts for experienced investors with an intuitive and easy-to-follow design for beginners. NDAX also has a calculator to see how much Bitcoin or crypto can be bought and sold with CAD. I recently had a highly disappointing and frustrating experience with NDAX, and I feel compelled to share my negative review to warn others about their questionable practices. Not surprisingly, Vince never followed through on his commitment to call me, despite multiple attempts on my end to reach out.

I then resorted to contacting their email support, only to be met with a response from Vince himself, claiming that he was the person I had spoken to on chat. This blatant lie only further solidified my concerns about NDAX’s integrity.To make matters worse, despite their promises, NDAX failed to call me back on both Saturday and Sunday as stated. Hoping for some resolution, I attempted to reach out to their chat support today, but to no avail. All I wanted was a simple favor – for them to lift the restrictions on my account. However, it seems that even this basic request is beyond their capabilities.

  1. Please follow up with us directly at if you have any further questions or concerns in the meantime.
  2. The exchange does not support payments in Euros or British Pounds.
  3. NDAX is the worst broker I have ever dealt with, they delayed processing my deposit for more than 7 days twice.
  4. The aim is to create an environment where trading is not just about transactions but also about knowledge-sharing and community building.
  5. We may receive compensation from our partners if you visit their website.
  6. NDAX is an excellent crypto exchange that makes it easy for newcomers to the crypto market to buy and sell their first cryptocurrency.

I had an issue with funds not being deposited, but support got everything sorted fairly quickly. My only negative comment is that the fees are a bit high for withdrawals. This is the only exchange I’ve used, so I have nothing to compare it to.

People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. I got 2 withdrawals for $1500 stuck in the “Admin Processing” stage (USDC BEP20) and never got any response from their team about the reasons. Their phone number doesn’t work; it’s just a robot collector of your personal info. Chat support answers once an hour and never says anything adequate. For days, I have been trying to get NDAX to either unlock my account or return my money – all my requests have been ignored. In November I had no problem transferring ETH to another wallet.

NDAX gives you easy access to your digital assets, plus reports that show your trading activity and portfolio growth on a daily, monthly, or yearly basis. You can even set up recurring buys on assets like Bitcoin, Ethereum, and dozens of other coins so you can invest in cryptocurrency on your own schedule. NDAX is available to customers that reside in Canada only. The exchange is limited to deposits in CAD or USD from Canadian banks and/or financial institutions. The exchange does not support payments in Euros or British Pounds. Customers that want to buy crypto with these currencies will need to find a trading platform based in the UK that accepts GBP and EUR deposits.

NDAX aligns with this philosophy by offering a clear explanation of its fee framework, which is vital for traders in planning and executing their trading strategies effectively. NDAX supports trading on over 34 cryptocurrencies on their platform. This exchange currently supports 18 of the top 30 market cap cryptocurrencies. NDAX does not offer credit/debit card payments and offers a limited range of currencies for trading. However, NDAX compensates for that with its powerful security, ensuring your peace of mind while trading cryptocurrencies on the ever-volatile crypto market.

Advanced charts and order types allow experienced crypto traders to analyse trends and set automatic trades to maximise profits, and the low trading fees of 0.2% are very competitive. First-time users also receive $10 FREE signup bonus when registering with this link. NDAX is the worst broker I have ever dealt with, they delayed processing my deposit for more than 7 days twice. The deposit was supposed to take 1/2 hour and the other one 1 day maximum. After about 7 days they finally deposited my money and by that time crypto prices went up and lost about 10% that I would have earned if they were a reliable broker. Don’t forget their spread is super high given the fact that your investing your own money without a leverage.

Finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. We may receive compensation from our partners for placement of their products or services.

Compare Canada’s

You can trade cryptos on your Android or iOS devices, anywhere and anytime you want, with the NDAX mobile app. The NDAX app provides access to most of the trading features available on the online platform. The app is completely free to use and requires the same login details as your NDAX account. Bitbuy and NDAX are competitors in the Canadian market and are popular with local traders. Their services are quite similar, but the trading costs on Bitbuy are a little higher than the fees on NDAX.

The buying and selling fee on NDAX is 0.2% which includes all conversion and market spread costs. For example, if you buy CAD $10,000 worth of Bitcoin, the trading fee will be CAD $20.00. To sell Bitcoin back to Canadian dollars, the same fee will apply. The fees are similar to the Canadian exchange Bitbuy, however, the total fees on NDAX are slightly cheaper due to zero deposit and withdrawal fees.

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The registration process for the exchange is painless, its user interface is easy to navigate and the trading fees on the platform are moderate. NDAX offers a flat trading fee of 0.2% per buy and sell trade which is very competitive when compared to the best crypto exchanges in Canada. This fee includes spread and foreign currency conversion costs without any hidden charges. NDAX’s offers a low-fee alternative to popular exchanges used in Canada such as Crypto.com, CEX.IO and MyBTC.ca.

My honest experience with NDAX exchange…

Now my account has been locked for attempting transfers to the same account. BTW – I tried to wire money from RBC to NDAX but the Fraud Department would not approve the transfer. If you’re thinking about putting your money into NDAX…RUN.

Can not get my money out

Unfortunately, NDAX’s mobile app has received an overall star rating of 1.6/5 on TrustPilot based on 5 reviews. NDAX has multiple layers of security to ensure customer funds are protected when stored within its wallets. The majority of digital assets are stored offline in cold storage wallet solutions provided by Ledger Vault. Other common measures include 2 Factor Authentication, multi-signature approvals, fund insurance, segregated bank accounts and daily security audits. NDAX caters their service for Canadians, so it should come as no surprise that it is extremely easy to fund an account. There are no deposit fees, and the exchange partners with several banking providers in order to offer same-day settlement for CAD and USD deposits as well as withdrawals.

The aim is to create an environment where trading is not just about transactions but also about knowledge-sharing and community building. NDAX has carved out a significant niche in the expanding universe of digital asset trading. As a gateway ndax review to the world of cryptocurrencies for Canadians, the exchange has become synonymous with trust and efficiency. The NDAX over-the-counter trading desk gives crypto investors access to a diverse assortment of crypto assets and deep liquidity.

Scam!! They charge you 10% fee

Withdrawals are fast and you get advanced notification of slow periods or any outages. I also like using the Staking feature on the site to passively earn crypto. On NDAX, users can trade various cryptocurrencies, which may result in potential profits based on market movements and trading strategies. However, trading cryptocurrencies involves risk, and profits are not guaranteed. Transparency in fee structures plays a crucial role in maintaining trust between an exchange and its users.

Setting up the contract is very easy and there is no confusing jargon. They tell 1 to 4 hours but never reply or call back 3 days i am waiting. Been using Ndax for for about a year now,they’re and follow all of Canada’s banking rules. Our Content on the Website is Our own opinion and does not constitute financial or investment advice in any way whatsoever.

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